Frequently Asked Questions

Everything you need to know about shopping with CardsHQ.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.

Can I track my order once it has shipped?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.

Are your materials sustainably sourced?

CardsHQ is committed to ethical fashion. We partner with suppliers who prioritize sustainable fabrics and fair labor practices to ensure high-quality, conscious products.